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Returns and Refund Policy

Exchanges

If you need to swap a size, it's very straightforward:

 

  • Contact us no later than 7 days from delivery for return instructions
  • Ship goods back no later than 14 days from initial delivery
  • Return the goods in an unworn, unwashed condition, as they were received
  • Send us the tracking details once they have been posted back 

 

You should send back by a trackable shipping method, such as EMS. Send us the tracking reference when you have shipped the package so we can track its progress.

Do not send anything back without contacting us first. The return address is different to the one stated on the envelop and our website. Do not post to either of these addresses. 

Refunds

If you decide you don't want something you bought from us, no problem. We offer refunds with the same conditions as with exchanges.

Refunds are subject to deductions of initial shipping costs.

In line with standard retail practice, we reserve the right to refuse goods returned to us for exchange or refund outside of the returns window, or those returns which show signs they have been worn, washed or are otherwise in a non-resale condition.

 

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