Delivery Info
With 14 production locations around the world from which we can despatch from, our customer commitment is always "to ship as local as possible".
Wherever you are in the world, your order will usually ship from the one closest to you.
You get the fastest possible delivery times and we greatly reduce our carbon footprint into the bargain.
We have facilities in:
- Leipzig, Germany
- Lodz, Poland
- Prague, Czech Republic
- Swindon, UK
- Los Angeles, USA
- Miami, USA
- San Diego, USA
- Toronto, Canada
- Rio De Janiero, Brazil
- Tijuana, Mexico
- Brisbane, Australia
- Melbourne, Australia
- Ibaraki, Japan
- Kumamoto, Japan
In order to minimise wasteful overstocks we print every single item to order, usually within 1-2 working days of cleared payment.
Once your order is dispatched, delivery to European countries usually takes 2-5 working days (1-2 days for production + 2-5 days for transit).
If your order hasn’t arrived within 7 working days of dispatch, please contact us promptly.
All orders are sent with full tracking, and we’ll provide you with a tracking link to monitor your package’s progress.
Please remember that all mail carriers have a maximum hold time for uncollected packages. If a package isn’t collected in time, it will be returned to the sender.
To prevent this, we encourage you to use the tracking link and follow your package to ensure timely collection.
We do not track packages after dispatch; it is solely the customer’s responsibility to track and collect them. We are not responsible for goods returned due to non-collection.
Please check our FAQ section for more information.
Important: Orders with Incorrect Addresses
Once an order is submitted, it automatically enters our production process and no changes can be made to the address. This ensures your order is promptly processed and shipped.
Additionally, our payment processor verifies the original address as part of fraud prevention measures. Shipping to a different address would void our selling protection, so we are unable to modify addresses after submission for this reason also.
Please note that providing accurate and complete address details is solely the responsibility of the buyer. We cannot be held liable for orders that are incorrectly addressed due to submission errors.
To ensure smooth processing and delivery, please double-check all address details before finalizing your order.